ルームアテンダント(フルタイム) - InterContinental Houston
Hotel Brand: InterContinental
Location: United States, Texas, Houston
ホテル: ヒューストン(HOUIT)、6750メインストリート、77030
Job number: 137649
JOB OVERVIEW:
Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
DUTIES AND RESPONSIBILITIES:
Financial Returns
- Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures
- Report to supervisor of needed repairs and unsafe conditions
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
People
- Promote teamwork and quality service through daily communication and coordination with other departments.
Guest Experience
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Report, turn in, and/or log all lost and found items according to established procedures.
Responsible Business
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
- Follow established safety procedures at all times - and wear protective equipment when needed
- May regularly assist with deep cleaning projects
- May assist with other duties assigned
- May have turndown duties.
QUALIFICATION AND REQUIREMENTS
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
- Carrying, lifting, pushing or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, and kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
- May be required to work nights, weekends, and/or holidays
WHAT WE OFFER:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.
The hourly pay rate for this Hourly role is $14.00. This rate is only applicable for jobs to be performed in Houston, Texas.
This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.
You can apply for this role through the link below (or through the internal career site if you are a current employee).
Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.
IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.
At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?
すべての要件を満たしているわけではありませんが、それでもあなたはその仕事に適していると思いますか? 「適用」ボタンを押さない限り、わかりません。 今日から私たちと一緒に旅を始めましょう。
重要な情報:
- 記載されている給与の範囲は、この投稿の時点でこの役割に対して支払うと誠意を持って信じている最低から最高までの給与スケールです。 当社は、最終的に掲載された範囲より多かれ少なかれ支払う場合があり、また、範囲は将来変更される可能性があります。 給与範囲内の従業員の給与ポジションは、関連する教育、資格、認定、経験、スキル、年功序列、地理的な場所、パフォーマンス、シフト、出張要件、売上または収益ベースの指標、ビジネスまたは組織のニーズなど、いくつかの要因に基づいています。
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHGは、人材派遣会社や人材紹介会社からの応募、問い合わせ、または未承諾の履歴書/履歴書を受け付けていません。 代理店のポリシーについては 、ここをクリックしてください 。