シニアテクノロジーコンサルタント
ホテルのブランド：
場所：アメリカ合衆国、ジョージア州、アトランタ
ホテル： コープアトランタラビニア、スリーラヴィニアドライブ、スイート100、30346
Job number: 141116
Role Summary:
Provide technical expertise in multiple technologies to assist and support the Americas IHG hotels. Areas of expertise include Property Management Systems (PMS) Opera and HotelKey, their connected interfaces, data networks, IT infrastructure, Computer hardware and software, business management applications, hotel revenue generation systems and other hotel hospitality systems.
Your Day to Day:
- Collaborate with PMS vendors and hotels to resolve interface issues, including Serial and IP interfaces.
- Ability to work across a matrix organization and support hotels with complex technology inquiries and direct them to appropriate IHG resources.
- Manage PMS and hospitality systems configuration updates.
- Participate in technology projects such as OS upgrades, security patches, and hardware refreshes.
- Troubleshoot hotel networks and assist new hotel openings with technology challenges, providing leadership with status reports.
What We Need From You
- 4 to 7 years of progressive business experience, with a focus on troubleshooting complex technical issues.
- Proficient in resolving PMS-related interface challenges (e.g., Door Lock, PBX, POS, Energy Management, etc).
- Strong Microsoft Office skills, particularly advanced Excel functions, and project management experience.
- Strong vendor management skills to work with the different vendors that provide technology into our hotels.
- Excellent communication skills, adapting to user needs in both verbal and written formats.
- Ability to manage multiple projects efficiently while maintaining a high-quality customer-focused orientation and understanding of Property Management Systems, including Opera Versions 5.x and HotelKey.
Location – Atlanta, GA (Hybrid – 3 days a week in office)
Travel – 10% required
The salary range for this role is $58,834 to $130,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
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重要な情報:
- 記載されている給与の範囲は、この投稿の時点でこの役割に対して支払うと誠意を持って信じている最低から最高までの給与スケールです。 当社は、最終的に掲載された範囲より多かれ少なかれ支払う場合があり、また、範囲は将来変更される可能性があります。 給与範囲内の従業員の給与ポジションは、関連する教育、資格、認定、経験、スキル、年功序列、地理的な場所、パフォーマンス、シフト、出張要件、売上または収益ベースの指標、ビジネスまたは組織のニーズなど、いくつかの要因に基づいています。
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHGは、人材派遣会社や人材紹介会社からの応募、問い合わせ、または未承諾の履歴書/履歴書を受け付けていません。 代理店のポリシーについては 、ここをクリックしてください 。
- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
