Supvフロントデスク
ホテルブランド: イーブンホテル
場所: アメリカ合衆国, ペンシルベニア州, ピッツバーグ
ホテル: ピッツバーグダウンタウン(PITEV)、425フォーブスアベニュー、15219
ジョブ番号: 125938
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
IHGでは、ある約束をしました。 世界有数のホテルグループとして、私たちは真のホスピタリティ・フォー・グッドをお届けします。 お客様や同僚が世界のどこにいても、歓迎され、気遣われ、認められ、尊敬されていると感じられるようにします。 旅に参加してみませんか?
EVEN®️ Hotelsでは、外出先でより健康的でバランスの取れた生活を送るための選択肢を求める旅行者に、思いやりのあるライフスタイルを提供しています。
ホテルとウェルネスに精通したスタッフは、クラス最高のフィットネス体験、より健康的な食事の選択肢、柔軟な作業スペースをお客様に提供しています。 私たちは、お客様が最高の状態になり、より多くのことを達成できるように、ウェルネスルーチンを順調に進めるように促します。 EVEN®️ Hotelsチームの一員として、ウェルネスへの情熱を注ぎ、他の人を励まし、すべての交流でつながりを築くことができます。
すべての要件を満たしているわけではありませんが、それでもあなたはその仕事に適していると思いますか? 「適用」ボタンを押さない限り、わかりません。 今日から私たちと一緒に旅を始めましょう。