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2482x804-ホテルオペレーション
2482x804-ホテルオペレーション
ホテルインディゴ-endorsed-logo-indigo-rgb-en
ホテルインディゴ-endorsed-logo-indigo-rgb-en

Hotel Brand: Hotel Indigo
Location: United States, California, Los Angeles

ホテル: ロサンゼルスダウンタウン(LAXFS)、899フランシスコストリート、90017

Job number: 137323

FINANCIAL RETURNS

  • Control expenses and minimize waste within all areas of housekeeping.

PEOPLE

  • Monitor performance and recommend disciplinary action in accordance with company rules and policies.  Alert management of potentially serious issues.
  • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.     
  • Promote teamwork and quality service through daily communication and coordination with other departments. 

GUEST EXPERIENCE

  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.      Advise employees of deficiencies and instruct on corrective action.  Provide adequate retraining as needed.

RESPONSIBLE BUSINESS

  • Assist with scheduling and room assignments to ensure proper coverage. 

 

 

  • Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
  • Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
  • May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • May regularly assist with deep cleaning projects.
  • May assist with other duties as assigned.

aCCOUNTABILITY

This is typically a 3rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action. 

QUALIFICATIONS AND REQUIREMENTS

High School Diploma or equivalent plus 1-2 years of housekeeping experience, preferably in a similar size and complexity hotel, including some supervisory training/experience.  Must speak fluent English. 

 

This job requires the ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling

 

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests and employees.
  • Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork.
  • Basic mathematical skills are used occasionally. 
  • You may be required to work nights, weekends, or holidays.
  • The Salary range is 27.07 to 30.07.

 

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

IHGについて

ホテルインディゴは、近所の真の精神を捉えた高級ライフスタイルブランドです。 世界中に150以上の施設を持ち、地元の多様な人々、場所、文化との有意義なつながりを通じて、お客様にユニークな発見をするように促すことができる個人を探しています。

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重要な情報:

  • 記載されている給与の範囲は、この投稿の時点でこの役割に対して支払うと誠意を持って信じている最低から最高までの給与スケールです。 当社は、最終的に掲載された範囲より多かれ少なかれ支払う場合があり、また、範囲は将来変更される可能性があります。 給与範囲内の従業員の給与ポジションは、関連する教育、資格、認定、経験、スキル、年功序列、地理的な場所、パフォーマンス、シフト、出張要件、売上または収益ベースの指標、ビジネスまたは組織のニーズなど、いくつかの要因に基づいています。
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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