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Gerente Assistente de Front Office - Six Senses Douro Valley

2482 x 804 _ recepção do hotel _ sixsenses
2482 x 804 _ recepção do hotel _ sixsenses
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six_senses_hotels_resorts_spas_logo-3

Hotel Brand: Six Senses
Location: Portugal, Lamego

Hotel: Vale do Douro (OPODV), Quinta Vale de Abrão, em Samodas, 5100-758

Número do trabalho: 121360

As  Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.    

The duties and responsibilities will include:  

Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.  

Understand the hotel's policy on guaranteed reservations and no-shows.  

Process advance deposits on reservations.  

Track future room availabilities on the basis of reservations. I am able to determine room rates based on the selling tactics of the resort.  

Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.  

Support the Front Office Manager and the Director of Rooms and focus on the rejuvenation of the room experience.  

Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals.  

Ensure that all set policies, procedures, best practices are in place and rigorously enforced.  

Instill a cost-focused philosophy through training and education.  

Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.  

Qualifications:

To execute the position of  Assistant Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:  

Possess a Bachelor’s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.    

Fluent in English; I understand that additional languages are preferred.  

Possess the relevant work visas to work in EU. 

The above is intended to provide an overview of the role and responsibilities for an Assistant Front Office Manager at Six Senses Douro valley. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Douro Valley is an equal opportunity employer. This policy applies to all terms and conditions of employment. 

Quem somos

O Six Senses atua como agente de mudança e mantém um compromisso de liderança com a comunidade, a sustentabilidade, a hospitalidade emocional, o bem-estar e as experiências criadas, repletas de um toque de peculiaridade.

Seja um requintado resort em uma ilha, um retiro nas montanhas ou um hotel urbano, o Six Senses reúne um portfólio de propriedades diversificado, multinacional e multicultural. Cada anfitrião dá vida aos valores à sua maneira, ao mesmo tempo em que cumpre a visão da marca: despertar os sentidos das pessoas para que elas sintam o propósito por trás de suas viagens e, finalmente, se reconectem consigo mesmas, com os outros e com o mundo ao seu redor.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

É uma história diferente de qualquer outra. Fora do comum, pode-se dizer. Uma viagem por terras e mares, uma história sobre o que significa conectar-se ao mundo que nos rodeia.

Que a jornada comece.

Não atende a todos os requisitos, mas ainda acredita que seria uma ótima opção para o trabalho? Nunca saberemos, a menos que você clique no botão "Aplicar". Comece sua jornada conosco hoje mesmo.

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