Concierge - InterContinental Singapore
Hotel Brand: InterContinental
Location: Singapore, Singapore
Hotel: Singapura (SINHB), 80 Middle Road, 188966
Job number: 128439
Your Day-to-Day
- Supervise and direct Asst. Concierge and Bell staff and activities. Able to provide guests with prompt service, professional attention and personal recognition
- Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
- Ensure a “welcoming sense of arrival” and demonstrate a “sincere farewell” while also ensuring the lobby, driveway, and Concierge area’s appearance reflect highly on the hotel and Company
- Trained on systems, security, and service and quality standards in accordance with the Brand Standards
- Maintains adequate supply of operational tools, stationery etc
What We Need From You
- High School Diploma or equivalent
- Great communication skills. Must speak fluent English and local language with other additional languages preferred
- At least 4 years experience in an upscale hotel/equivalent environment as a Concierge or related discipline
- Membership of Les Clefs dÓr preferable
- Computer literate (excel, word, office)
- Carrying or lifting items weighing up to 50 pounds
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