Senior Commercial Learning Manager
Marca do Hotel:
Localização: China, Xangai, Xangai
Hotel: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120
Job number: 126632
Key Accountabilities
- Analyze learning needs and identify current learning gaps in commercial-related space. Make recommendations for learning priorities and solutions that suits IHG’s business needs.
- Understand targeted audience groups learning styles and preferences. Make recommendations for learning methodology and channels that best suits the targeted audience groups.
- Deliver existing & new commercial training programs (face-to-face, virtual training and web-based learning) to hotel leaders and colleagues.
- Leverage global learning resources and platform as appropriate and identify areas where localization is required.
- Manage overall design, development and deployment of new commercial learning programs (face-to face, virtual or web-based training) within the agreed budget through working with function teams or selected third party.
- Oversee the pilot, roll-out and implementation of new commercial learning programs.
- Ensure learning is embedded by working with commercial performance and/or revenue management team to ensure effective support, coaching and mentoring is in place.
- Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated.
Key Skills & Experiences
Required Skills –
- Ability to design, facilitate and deliver learning programs with impact.
- Knowledge of hotel industry commercial performance and/or revenue management.
- Business acumen.
- Ability to work across multiple business units and matrix organization.
- Excellent interpersonal, consultative, communication skills
- Strong project management skills to scope, plan and deliver project key milestones
- Strong adaptability in an environment of ambiguity or change.
- Excellent Chinese and English proficiency both verbal and written.
Qualifications and Experience
- Bachelor's or Master's Degree in a relevant field of work
No IHG, fizemos uma promessa. Como um dos principais grupos hoteleiros do mundo, estamos aqui para oferecer a Verdadeira Hospitalidade para o Bem. Fazer com que nossos hóspedes e colegas se sintam bem-vindos, atendidos, reconhecidos e respeitados - onde quer que estejam no mundo. Quer fazer parte da jornada?
Precisamos de pessoas como você para fazer a diferença e criar experiências excepcionais todos os dias. Não se junte apenas a uma equipe crescente de 370.000 colegas em 100 países. Deixe sua paixão brilhar. Inovar e colaborar em todo o mundo. Abrace sua ambição.
Não atende a todos os requisitos, mas ainda acredita que seria uma ótima opção para o trabalho? Nunca saberemos, a menos que você clique no botão "Aplicar". Comece sua jornada conosco hoje mesmo.