预订 员

Sell the InterContinentalHotels Group products and services using up-selling and suggestive sellingtechniques

运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务

Promote the Hotel’s (and ICHGgenerally) products and services

推销酒店（以及整个洲际酒店集团）的产品和服务

Maintain a high level ofproduct and service knowledge about all ICHG Hotels in your region

充分了解所在地区的洲际酒店集团成员的产品和服务

Develop and maintain a regularpattern of sales calls

发展和保持定期进行销售拜访的模式

Prepare and execute action planswhich increase reservation sales and associated business

准备和执行增加预订销售和相关业务的工作计划

Accept wait list reservations

接受等候单上的客人预订

Process amendments toreservations such as extensions, early departures, etc

修改延期和提前离店等特殊情况的预订记录

Manage “no show” reservationsby investigation and recording of same

调查和记录未按预订抵店的预订情况

Record special billingarrangements for groups and conventions

对团组或会议的特别账单安排进行记录

Liaise with Front OfficeManager or Finance Manager for all reservations requiring credit approval

与前厅部经理或财务经理联系要求信用审批的预订事宜

Maintain knowledge of specialrates/ offers/ promotions

掌握关于特价，酬宾，促销活动的信息

Monitor reservation levels andinform Managers of current and future occupancy rates

监测预订情况，并向经理通报目前和将来的入住率

Prepare reports as requested(eg to travel agents, business houses etc)

 按照要求准备报告（如给旅行代理人和商业机构的报告等）

Prepare reservation salesreports

准备预订销售报告

Maintainand execute Finance standards and procedures

遵照所有财务标准工作程序。