招聘主管/经理

FINANCIAL RETURNS财务回报
Works with Superior  in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算
Payroll Cost
工资成本
PEOPLE员工团队
Familiarizes and enforces the IHG HR framework including systems of:
熟悉并执行洲际酒店集团人力资源框架包括以下制度：
Interviewing and Recruitment
面试和招聘
Induction and orientation
新员工入职培训
Training and Development
培训与发展
Performance Appraisal
绩效评估
Employee Administration
员工行政管理
Succession
接班人
 
Familiarizes and enforces local HR policies and procedures
熟悉并执行酒店所在地人力资源的规章制度。
Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
与酒店外的个人联系，包括但不限于员工福利代表，律师，应聘人，政府官员，学院和大学代表，竞争对手和其他地方社区成员。
 
Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
管理人力资源部，确保所有工作符合公司，地方和酒店的规章制度；符合与员工相关的现行地方和政府规定。
 
Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
协助人力资源总监的工作，必要时制定和准备酒店的战略方案，市场规划和目标计划。
 
Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes
确保与员工相关的信息交流设有明确的界线﹣员工关系，员工的工作和酒店的规定和计划。
 
Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
根据公司和政府的要求制定并向管理层提交阶段性报告，如员工流动报告，人材储备报告，旷工报告，健康与安全及事故报告等。
 
Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality
高效，保密的维护和更新员工登记表、法律文件和处理其它人事问题。
 
Maintains effective communications at all levels of management and staff
同各级管理层和员工进行有效的交流。
 
Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels
在酒店内协助保持和营建积极的环境，从而促进开放式的双向沟通，确保员工的积极性和生产率尽可能达到最高水平。
 
Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
制定和实施招聘和筛选制度与程序，以便吸引合格人选就任空缺岗位。
 
Ensures all new employees attend the hotel’s Orientation Programme in accordance with ICHG guidelines. 
确保所有新员工按照洲际酒店集团的指导纲要参加酒店的上岗培训。
 
Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process
监督管理员工绩效评定计划，并以顾问的身份为酒店各部门领导就计划的过程提供建议。
GUEST EXPERIENCE宾客体验

运用有创意的方法来激励、鼓舞团队成员为宾客提供独特的体验。

抽时间与宾客进行互动，获取反馈，了解员工提升宾客满意度的渠道。

与部门总监协作共同开发达到服务行为标准和持续改善宾客关系体验的各类活动。

履行上级分派的其他职责。

RESPONSIBLE BUSINESS企业责任

提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。

确保遵守相关劳工法规及酒店或公司的政策与流程。

对工作中发生的所有问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来促进问题的解决。在遭遇重大问题时及时向上级汇报。