منتجع ناقوس-Interالقاري Hayman Island Resort

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

Your day to day

From our guests arrival to the resort to their departure, your role in delivering flawless, genuine and personalised service, sharing unrivalled insider knowledge on “all things” Hayman Island and more, will create exceptional immersive luxury experiences for our guests and create Hayman memories for life. 

A confident and outgoing communicator with excellent attention to detail, you will ensure a luxurious experience for our guests, connecting them with their room, resort facilities and their home away from home.

As a Porter, your day to day will involve;

• Assist guests with resort event or activity information and bookings.

• Escorting guests to their rooms and providing an in-room orientation.

• Undertaking guest transfers across the resort as needed.

• Assisting guests with anything from bill issues to local knowledge.

• Jumping into other ad-hoc duties when your colleagues need your help.

• Ensuring all Guest Vehicles are well maintained and presented at all times and regularly cleaned.

What we need from you

Charisma, warmth and natural charm, you know what it takes to connect with guests and exceed their expectations. With previous experience in Front Office. Ideally, you will have 1-2 years of previous experience in a Bell Attendant, Guest Service role or similar role, you genuinely enjoy making people feel special by delivering luxury and engaging service that can only come from the heart. With strong communication skills and the ability to think outside the box, you’re also physically fit and able to lift luggage and other items as needed to assist guests. You must also hold the appropriate work rights to work within Australia alongside an open driver’s license and be flexible to work weekends and evenings as required.