Director, Engineering NOVUM Integration

Director, Engineering NOVUM Integration

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries to deliver true hospitality for good. Our diverse portfolio of differentiated brands is well known and loved by millions of consumers around the world.

We genuinely care for our entire IHG Hotels & Resorts family. All our colleagues are valued, and their wellbeing matters to us. We provide the support our colleagues need to succeed and recognise them for their hard work. Our diverse global community values different perspectives and cultures. 

In this role you will be supporting the integration of the NOVUM Hospitality Hotels portfolio into IHG’s designated brands. This role will focus on initially assessing how Engineering & Maintenance operations are undertaken before implementing a plan to align current ways of working with those necessary to deliver the outcomes set out within the Property Improvement Plans (PIP’s) created for each property and in the delivery of Great Hotels Guest Love & Brilliant OWNER returns.

Your day to day

• Direction & support on the continued implementation of appropriate, efficient & effective POMEC (Property Operation, Maintenance, Energy Costs) delivery, which will be monitored over time through the Quore Property Management or a similar mutually agreed programme.
• Drive compliance assurance to local statutory code and agreed IHG Brand Standards, monitored annually through the Quality Evaluation programme.
• Undertake Technical Assessments within each property to establish how POMEC management & administration are delivered.
• Establish a position on how mechanical, electrical & plumbing systems need to be operated & maintained moving forward, reflecting IHG benchmarks on delivery, efficiency & effectiveness and implement the outcomes from this.
• Support the learning & development of the existing and future Engineering / Maintenance team members (internal / external).
• Drive the adoption of Energy, Water, Waste & Carbon reduction through supporting the timely implementation Energy Conservation Measures (ECM’s) and other established reduction initiatives.   
• Support hotels through times when crisis or emergency situations occur.
• Provide support and advice on the planning and deployment of CAPEX, FF&E / Maintenance Reserves as PiP’s are being implemented.

What we need from you

Whilst we love experience, mindset is of equal importance. We’re looking for someone who is committed with a natural ability to operate effectively in a fast moving, global environment. 

Preferred; completion of a degree, certificate or equivalent experience related to maintenance and engineering 

Critical expertise & recent experience:

• Experience and knowledgeable on Building Services (MEP) within a hotel environment
• Experience in having responsibility for testing and record keeping for fire, life, and safety systems, taking remedial action on any Plant, Gas and Air Ventilation equipment in line with legal requirements and safety standards.

Technical Skills & Knowledge

• Trained in and application of IHG Way of Preventative Maintenance
• Knowledge of appropriate hotel systems to support operational processes such as service optimization tool (Quore/Hotsos/Knowcross) and the Building Management System
• Has knowledge of appropriate brand standards and ability to articulate areas of responsibility & accountability?
• Recognized qualification in a Building Services / Facilities Management environment.

What we offer

At IHG we give our colleagues greater flexibility and balance – working in a hybrid way, blending remote and office working. Although we thrive on collaborating in person, we expect that you’re likely to spend time working remotely. Every role is different, and colleagues work with their team and their leader to determine how and when they collaborate in person. We like to believe we offer a unique culture where you have room to be yourself.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

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