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About Us

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

Your day to day

·      Achieving the hotel budgets and monthly forecast goals.

·      Monitoring data; to determine the pricing strategy to conduct and report internal price proposals based on results and financial market developments.

·      Actively collaborate with cross functional teams (sales) to drive the needs of the business – including tools, data, reporting and processes.

·      Determination of the market; monitoring of information/data about competitors, events, market trends and react to them

·      Monitoring of (cancelled / optional) bookings in the system utilization, prices and react to it

·      Conduct research on Revenue Management of key/major competitors/brands and stay up to date with intelligence in the hotel industry & market(s) and use insight to drive revenue performance for the hotels within the portfolio.

·      Ensure that all available distribution channels have the right content, availability and prices.

·      Providing information into the organization and general managers; delivering reports, answering question etcetera

·      Ensure the effective roll out of new tools, system releases & programmes ensuring team education and adoption

·      Ability to deliver presentations in a concise, well-organized manner

·      Daily review and implementation of room accommodation and rate inventory controls in the various systems.

·      Responsible for holding constructive and result-oriented revenue and commercial meetings with the hotels. The appropriate booking period is evaluated for proper rate and availability control.  Provide a synopsis of results vs. decision from the previous week and lead discussion on future topics such as booking pace, pricing strategies, marketing opportunities and the competitive environment.

·      Daily review of various reports. Address concerns and action plans with the Director of Revenue Strategy.

·      Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed.

·      Analyze past and present trends and make recommendations for future strategies.

·      Prepare all Weekly, Monthly, Rolling Forecasts and Annual Budget using the various systems

What we need from you

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, using some other combination of knowledge, skills, and abilities.

·      Must be proficient in writing, speaking and negotiating in English and local language;

·      Extensive knowledge of revenue management;

·      Knowledge of hotel and competitive market or similar environment;

·      Ability to analyse data

·      Ability to priorities tasks & to manage workload using own initiative

·      Excellent computer skills

·      Strong communication (both verbal and written), decision making, influencing/consensus building and analytical skills with clear understanding of impact on goals and bottom line

·      Previous experience in hotel, travel & tourism, service sector preferred

·      Team player – with a sense of humor even in the face of adversity!

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.