Public Area Supervisor 公区经理

• Directs the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.

指导工作分配的管理和无人监督员工的高效率的行为保证客人和其他部门得到及时和礼貌的服务。

• Checks Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required..  If assigned on Floors, checks rooms and particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards.

检查公共区域/楼层保证家具，设备和工具的清洁和良好维修，适当的维护和所需的替代和重新装备。如果被指派负责楼层，检查房间和那些特殊安排的V.I.P., V.V.I.P，所知道的再次入住的客人得到特别的关注以确保达到酒店的标准。

• Coordinates with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keeps them informed and follows up on outstanding issues.  It may be the confirmation of room status to the repair work to be done.

与客房部的其他分支和影响酒店外观和房间状况的所有相关事件与其他部门进行协调，保证他们知晓和跟进突出的事宜。确定客房维修工作可能完成的情况。

• When needed, assists the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training needs, development of training plan and implementation of  training.

在需要时，协助行政副管家进行招聘，工作管理，确定培训需求，制定有效的培训计划及执行有效的培训工作.

• Conduct monthly training sessions with existing employees in order to meet the identified training needs.

在现有的员工中开展每月的培训课程以达到所确定的培训需求。

• Schedules routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.

主要检查的时间路线，包括所有客房部的区域及入住和未入住的房间。

• Controls usage of all amenities and cleaning supplies to ensure compliance to budget and ensures appropriate usage of equipment and tools.

管理所有客用品和所提供的清洁用品的使用，确保与预算相符合和设备工具的恰当使用。

• Assists the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. 

协助副行政管家监督客房部的程序包括失物招领，钥匙管理，安全和紧急事件处理程序，员工和客人的健康和安全程序。