Sales Executive-National Convention Centre

•    Manage allocated repeat business while building positive working relationships.
•    Manage the sales inbox, ensuring all enquiries are handled within the required response time.
•    Manage incoming telephone and in-person sales enquiries.
•    Conduct general prospecting activities for new business.
•    Conduct site inspections to showcase the NCCC to new and existing clients.
•    Maintain high levels of knowledge relating to centre products and services.
•    Optimise NCCC revenue by following yield management guidance on rates, business size, and minimum spend to support the centre’s peak and trough periods.
•    Support the sales initiatives for the NCCC, assisting with site inspections, client entertainment, familiarisations, tradeshows, and other events that form part of the sales and marketing revenue plan.
•    Monitor competitors' activities and market trends to ensure NCCC products and services remain ahead of the competition.
•    Assist the Business Development Team with planning and delivering sales activities, including familiarisations, tradeshows, and sales trips.
•    Assist the Business Development Team with research in preparation for tradeshows and sales trips.

Financial returns:
•    Manage the pre-payment process for all events including preparing pro-forma invoices, and managing the deposit register
•    Update records accordingly in Delphi and Opera.
•    Conduct Delphi audits and produce forecast reports for NCCC General Manager and Director of Sales & Marketing Events.
•    Complete the Australian Bureau of Statistics (ABS) quarterly audit.
•    Assist the Business Development Team with research and reporting.

People:
•    To maintain a high level of communication with the Sales, Marketing & Events Team, Operations department, Kitchen, Event Contractors and Clients to ensure smooth handover to Event Services.
•     Act as backup for NCCC reception, and general coverage during breaks 
•    Support Director of Sales, Marketing & Events with overall Business Development Team responsibilities
•    Coverage of telephones on behalf of the Business Development Team
•    Be available to work after hours and evenings as reasonably required
•    Attend industry events as required.
 

•    Proven experience in a sales role, preferably in the hospitality or events industry.
•    Strong understanding of yield management principles.
•    Excellent communication and interpersonal skills.
•    Proficiency in using sales and CRM software, including Delphi and Opera.
•    Strong organisational skills and the ability to manage multiple tasks simultaneously.
•    Ability to work independently and as part of a team.
•    Microsoft Office

•    Bachelor’s degree in Tourism or related field
•    Degree qualification could be replaced by suitable on-the-job experience and training experience.

•    Minimum 2 years’ experience in sales or events within a venue