Sales Manager - MICE at InterContinental Chiang Mai The Mae Ping
Hotel Brand: InterContinental
Location: Thailand, Chiang Mai
Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road Chang Khlan, Mueang Chiang Mai, 50100
Job number: 139939
Key Responsibilities MICE Sales and Revenue Generation
- Develop and implement sales strategies to drive revenue from the MICE segment in alignment with the hotel’s overall business goals.
- Identify and acquire new MICE clients through prospecting, networking, and partnerships with event planners, corporates, and industry stakeholders.
- Maintain and grow relationships with existing clients, fostering loyalty and repeat business.
- Prepare detailed proposals, quotes, and contracts, ensuring competitive pricing and adherence to brand standards.
- Achieve or exceed sales targets and KPIs related to MICE revenue.
- Serve as the primary point of contact for MICE clients, providing expert guidance and tailored solutions to meet their event requirements.
- Conduct property tours and showcase the hotel’s meeting and event facilities, guest accommodations, and unique offerings to potential clients.
- Address client inquiries promptly and professionally, ensuring a high level of satisfaction throughout the sales process.
- Collaborate with the Events, Banquet, and Operations teams to ensure the seamless planning and execution of MICE events.
- Provide detailed briefs to operational departments, including event schedules, room setups, catering requirements, and AV needs.
- Attend pre-event meetings with clients to confirm details and offer solutions for any last-minute changes or challenges.
- Be present during major events to ensure smooth execution and to address any client concerns on-site.
- Monitor market trends, competitor activities, and client preferences to identify opportunities and adapt strategies for the MICE segment.
- Maintain an updated database of leads and clients using the hotel’s sales management system (e.g., Opera or Delphi).
- Prepare regular reports on sales performance, pipeline activity, and market insights for the Director of Sales & Marketing.
- Work closely with the Sales, Marketing, and Revenue teams to ensure consistent messaging and maximize revenue opportunities.
- Represent the hotel at industry trade shows, networking events, and sales missions to promote the property and build relationships with key stakeholders.
- Act as a brand ambassador for InterContinental Chiang Mai The Mae Ping, upholding the highest standards of professionalism and excellence.
- Uphold the InterContinental brand promise by delivering personalized, high-touch service to clients and event attendees.
- Ensure all MICE activities reflect the hotel’s commitment to luxury, excellence, and attention to detail.
- Bachelor’s degree in Hospitality, Business Administration, or a related field.
- Minimum 3-5 years of experience in MICE sales or a similar role within the luxury hotel industry.
- Proven track record of achieving sales targets and developing successful client relationships.
- Strong knowledge of MICE industry trends, event planning, and luxury hotel operations.
- Proficiency in sales management systems (e.g., Opera, Delphi) and Microsoft Office Suite.
- Excellent communication, negotiation, and presentation skills.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Positive attitude, high level of professionalism, and a client-focused mindset.
- Fluency in English is required; additional languages are a plus.
- Willingness to travel for client meetings, trade shows, and networking events.
لا تستوفي جميع المتطلبات تمامًا، ولكنك لا تزال تعتقد أنك ستكون مناسبًا تمامًا للوظيفة؟ لن نعرف أبدًا ما لم تضغط على زر "تطبيق". ابدأ رحلتك معنا اليوم.
