行李员 - 洲际酒店 马克·霍普金斯
酒店品牌：洲际酒店
地点：美国、加利福尼亚州、旧金山
Hotel: IC - Mark Hopkins San Francisco (SFOHA), 999 California Street, 94108
Job number: 164338
About Us
Perched atop historic Nob Hill, InterContinental Mark Hopkins, San Francisco, has welcomed generations of travelers, dignitaries, and locals with timeless elegance, personalized service, and unforgettable experiences. As a landmark destination, we are committed to preserving our rich heritage while continually elevating the luxury hospitality experience for today's discerning traveler. Joining our team means becoming part of a legacy built on service excellence, teamwork, and genuine hospitality.
About the Role:
As a Bellperson, you will be one of the first and last points of contact for our guests, creating memorable arrivals and departures through warm, personalized service. You will assist guests with luggage, transportation needs, and hotel information while delivering the exceptional hospitality standards expected in a luxury hotel environment.
This position is represented by
UNITE HERE! Local 2.
A little bit about your day-to-day:
Greet guests warmly upon arrival and departure.
Assist guests with luggage to and from guest rooms, vehicles, and storage areas.
Escort guests to their rooms and provide information regarding hotel services, amenities, and local attractions.
Arrange transportation services, including taxis, rideshares, and other guest transportation requests.
Respond promptly and professionally to guest inquiries and requests.
Maintain cleanliness and organization of the bell desk, lobby, and luggage storage areas.
Safely store and retrieve guest luggage and personal belongings.
Work collaboratively with Front Office, Concierge, Valet, and other hotel departments to ensure a seamless guest experience.
Adhere to all hotel safety, security, and service standards.
What we need from you:
Previous customer service or hospitality experience preferred.
Excellent communication and interpersonal skills.
Ability to provide professional, courteous, and personalized service to a diverse guest population.
Ability to lift, carry, push, and pull luggage and other items weighing up to 50 pounds.
Ability to stand and walk for extended periods of time.
Flexible schedule, including weekends, holidays, and evenings.
虽然不完全符合所有要求，但仍然认为自己非常适合这份工作？ 除非您点击 "申请 "按钮，否则我们永远不会知道。 今天就与我们一起开始您的旅程。
重要信息：
- 列出的薪资范围是从最低到最高的薪资范围，我们真诚地相信在发布此职位时我们会支付该薪资。 我们最终支付的金额可能会高于或低于公布的范围，并且该范围将来可能会进行修改。 员工在薪酬范围内的薪酬位置将基于多种因素，包括相关教育、资格、证书、经验、技能、资历、地理位置、绩效、轮班、旅行要求、基于销售或收入的指标以及业务或组织需求。
- 任何薪酬金额，除非其被改变、既得且可确定，否则均不被视为工资或补偿。 任何奖金、佣金或可分配给特定员工的其他形式补偿的金额和可用性均由公司自行决定，除非并直至支付为止，公司可根据法律自行决定进行修改。
- EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
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- IHG 不接受人事或招聘机构的申请、问询或未经请求的简历。 请点击此处查看我们的代理政策。
- 如果您是华盛顿州居民或正在申请华盛顿州的职位空缺，请点击此处阅读适用的礼遇。
