Cluster Sales Coordinator - Six Senses Ibiza & Italy

Based in Milan.

As Cluster Sales Coordinator - Ibiza & Italy, you will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. You will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort.

Duties and Responsibilities

As Cluster Sales Coordinator, you will be responsible for various administrative tasks, data analysis, and collaboration with internal teams to enhance the overall efficiency and effectiveness of our sales and trade marketing initiatives.

The role requires strong organizational, communication, and analytical skills to ensure cluster sales operations run efficiently.

Sales Support

• Assist cluster sales teams in preparing presentations, sales reports, Fam trips organisation, and proposals.
• Support the preparation and follow-up of customer quotes, orders, and contracts.
• Complete forms in accordance with company procedures.
• Support on administrative tasks and coordination with finance team for payments, invoicing, expenses reports.
• Coordinate and schedule meetings, conferences, and events related to sales activities.

Data Management

• Maintain and update the customer database, ensuring accurate information for sales teams. Track sales performance and prepare reports for leadership.

Communication

• Serve as a point of contact for global customers and internal teams. Ensure smooth communication in the cluster and between cluster team and properties team.
• Work on any ad hoc projects with Cluster Sales Director might requests for business needs.
• Coordinate and schedule meetings, conferences, and events related to sales activities.

Event Coordination

• Organize and support sales meetings, trade shows, and customer events, both virtually and in person if needed.

Market Research

• Assist in collecting data on market trends, customer preferences, and competitive landscape to support sales strategies.

Order Processing

• Oversee the order fulfilment process, ensuring timely delivery and proper documentation for international customers.
• Maintain inventory of sales support materials, ensuring all are current and accurate, and coordinate the creation of new materials when necessary.

Documentation and Compliance

Ensure all sales transactions comply with company policies and local regulations across different markets.

Training and Support

Help onboard new sales representatives and provide ongoing training or resources as needed.

Qualification

To execute the position of Cluster Sales Coordinator - Ibiza & Italy, you must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results and including the following:

• Bachelor's degree in Business, Marketing, or a related field.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and familiarity with CRM tools.
• Fluent in English and Italian, Spanish is a plus.
• Valid Italian Work Permit or European Union citizenship is required for this role.

The above is intended to provide an overview of the role and responsibilities for a Cluster Sales Coordinator at Six Senses Ibiza & Italy. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment.