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Data & Analytics Consultant, Campaign Audience Engineering

地点: 菲律宾,马卡蒂市

Address: 2 - CRO Manila, 27th Floor, Tower Two, RCBC Plaza,, 6819 Ayala Avenue corner Gil Puyat Avenue, MAKATI CITY, 1200

Job number: 157117

Key Accountabilities

  • Analyzes campaign and audience performance data (e.g., targeting effectiveness, conversion, engagement, and channel performance) to generate actionable insights and recommendations for optimization.
  • Executes/delivers on our database marketing strategy for inbound/outbound/paid media channels that align with global & regional marketing goals to achieve campaign objectives and generate high success rates.
  • Support, discover, planning, development, execution and tracking of inbound/outbound Marketing (campaign specific, as well as ad-hoc requests) on a timely basis to ensure on-time execution of marketing programs.
  • Designs, executes, and documents test-and-learn initiatives, then analyzes the results provided by our stakeholders for the future implementations.
  • Monitors automated triggers and evergreen campaigns, addressing any defects.
  • Conducts data discovery and other data exploration activities to identify flaws and fix them to maintain the accuracy of the campaign.
  • Identifies opportunities to enhance efficiency in data-mining processes, campaign automation, and audience creation, and leads to the implementation of these improvements
  • Identifies and executes test-and-learn opportunities to optimize campaign performance.
  • Ensures processes are followed globally and consistently throughout team.
  • Ensures legal and privacy requirements are understood and proactively managed throughout promotional efforts.
  • Manages and monitors workload volume to effectively balance capacity with all incoming requests.
  • Ensures the accuracy, consistency, and quality of all team deliverables.

Key Metrics
 

  • Flawless execution of campaign & campaign automations.
  • On-time delivery of campaign audience creation, sweeps, points postings & batch registrations and other deliverables
  • Monitors automated and trigger-based list pulls for zero-errors to server delivery
  • Strategic guidance to Campaign teams in the development and implementation of marketing across inbound/outbound/paid media channels for higher success metrics
  • Production efficiency optimization
  • Proper tracking of volume of work and/or prediction of load for planned and unplanned demand
  • Manages resource allocation without over or under utilization
  • Response to escalations with sense of urgency as appropriate for a given situation
  • Segmentation/audience awareness

Education  

Bachelors or Master’s degree in Marketing Sciences or similar discipline or an equivalent combination of education and work-related experience. 

 

Experience  

  • 3-5 years' experience, with emphasis on business and marketing analytics
  • Preference given to those with areas of direct and indirect marketing, CRM and campaign management, with strongest preference to those with a background in multi-channel marketing (especially within the travel industry).

 

Technical Skills and Knowledge

  • Demonstrated use of campaign management software (Salesforce Marketing Cloud, Salesforce Data cloud) or with aptitude to adopt new analytical software
  • Proficient in SQL programming or similar scripting languages 
  • Effective verbal and written communication skills
  • Effective problem solving
  • Strong interpersonal skills with ability to collaborate in a team setting
  • Ability to manage multiple tasks and work under tight deadlines
  • Ability to create presentations and effectively deliver key points of information

我们是谁

在洲际酒店集团及度假村,我们共同努力在全球范围内提供真正的优质服务。 洲际酒店集团在全球设有公司办事处和超过 6,000 个酒店目的地,在洲际酒店集团工作是拓宽您视野的最佳方式。 您将体验到我们独特的文化和出色的同事,他们将为您提供支持和激励。 无论您处于职业生涯的哪个阶段,无论您想要实现什么目标,IHG 都为您提供众多企业机会供您选择。

近年来,我们对公司进行了变革。我们雄心勃勃,致力于提高业绩并持续关注增长,从而成为宾客和业主喜爱的首选酒店公司。

我们的核心业务是酒店业,我们重视联系,团结帮助我们培养一种独特的归属感,同时也提高了工作效率。这就是为什么在洲际酒店集团,我们为同事提供灵活性和平衡性——以混合方式工作,将办公室和远程工作相结合。我们认识到每个角色都是不同的,这就是为什么领导者与团队合作来确定他们如何以及何时合作。

我们提供各种礼遇,旨在帮助您享受最好的工作生活。 这些措施包括我们众多物业提供的令人印象深刻的发展空间折扣、全年的充电日和志愿服务日。 通过我们的 myWellbeing 框架,我们致力于支持您的健康、生活方式和工作场所的福祉。 我们提供一种独特且包容的文化,在这里,总有自我空间可以归属、成长和发挥作用。

我们的使命是欢迎所有人并创建包容性的团队,我们寻求同存异并鼓励同事全身心投入工作。 洲际酒店集团酒店及度假村为求职者和员工提供平等的就业机会,不分种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份、残疾或任何其他受适用法律保护的类别。 我们提倡信任、支持和接受的文化。 始终欢迎不同的背景、经历和观点。

虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。

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