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Facilities Coordinator - InterContinental New York Barclay

2482x804-hoteloperations
2482x804-hoteloperations
洲际
洲际

酒店品牌:洲际酒店
地点:美国, 纽约, 纽约

Hotel: IC - New York Barclay (NYCHA), 111 East 48th St, 10017-1297

Job number: 164674

Hiring Salary: USD 25.00 - 27.00

Job Overview

Do you see yourself as a Facilities Coordinator? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.  As a Facilities Coordinator, you will support the heartbeat of hotel operations: Engineering. You will manage work order dispatches, coordinate logistics with vendors and internal departments, and ensure seamless operations that support both our team and our guests.

Duties and Responsibilities

  • Serve as the main point of contact for Engineering dispatch requests (via HotSOS or equivalent system).

  • Maintain daily, weekly, and monthly logs, including flush testing, panic device checks, and emergency light functionality, ensuring documentation is audit-ready.

  • Oversee and manage the HotSOS system: review work order progress, escalate unresolved issues, and coordinate Out-of-Order (OOS) room blocks with the Front Office and Engineering.

  • Perform routine and ad hoc facility floor walks, inspecting corridors, public areas, and back-of-house spaces for cleanliness, safety, and operational readiness.

  • Conduct unscheduled quality control inspections of PM-assigned rooms, identifying trends, deficiencies, and opportunities for improvement.

  • Strategically assign and monitor all daily Preventive Maintenance (PM) guest room tasks to ensure efficiency and compliance with brand standards.

Safety & Compliance

  • Track and reconcile vendor billing, purchase orders, and departmental expenses.

  • Conduct daily key box audits and enforce strict adherence to key control protocols.

  • Ensure that 10-Minute Trainer signage, safety content, and compliance postings are current and properly displayed across departments.

 

Administrative Support

  • Liaise with Housekeeping, Front Office, and Guest Services to align on daily operations.

  • Coordinate uniform distribution with Cintas for Security and Engineering departments.

  • Ensure timely submission of 10-Minute Trainer signage and safety materials.

  • Review and distribute Banquet Event Orders (BEOs) to Security staff, ensuring situational awareness and coverage; maintain the departmental BEO binder with real-time updates.

  • Maintain and audit Lost & Found records via Microsoft Shifts, conducting detailed weekly and monthly reconciliations for compliance and guest satisfaction follow-up.

  • Coordinate cross-departmental support for guest-facing and IT-related in-room projects, ensuring minimal disruption and timely completion.

 

Requirements 

  • 1+ year of general building maintenance or facilities coordination experience; high school diploma or training preferred.

  • Strong communication and organizational skills.

  • Ability to lift, push, pull, or carry items weighing up to 100–300 pounds.

  • Physical ability to bend, kneel, climb, crawl, and stand or move for long periods.

  • Reading and writing skills to complete reports and follow instructions; basic math skills required.

  • Ability to work a flexible schedule including nights, weekends, and holidays.

 

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion?

The salary range for this role is $25 - $27 hourly. This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。

重要信息

  • 列出的薪资范围是从最低到最高的薪资范围,我们真诚地相信在发布此职位时我们会支付该薪资。 我们最终支付的金额可能会高于或低于公布的范围,并且该范围将来可能会进行修改。 员工在薪酬范围内的薪酬位置将基于多种因素,包括相关教育、资格、证书、经验、技能、资历、地理位置、绩效、轮班、旅行要求、基于销售或收入的指标以及业务或组织需求。
  • 任何薪酬金额,除非其被改变、既得且可确定,否则均不被视为工资或补偿。 任何奖金、佣金或可分配给特定员工的其他形式补偿的金额和可用性均由公司自行决定,除非并直至支付为止,公司可根据法律自行决定进行修改。
  • EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
  • 如果您在申请过程中需要合理的住宿,请点击此处
  • IHG 不接受人事或招聘机构的申请、问询或未经请求的简历。 请点击此处查看我们的代理政策。
  • 如果您是华盛顿州居民或正在申请华盛顿州的职位空缺,请点击此处阅读适用的礼遇。

Hiring Salary: USD 25.00 - 27.00

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