F&B Reservations Team Member

At InterContinental London Park Lane, are currently looking for a Food and Beverage Reservations Team Member to join our team in the heart of Mayfair – Immediate start available.

Welcome to No1 Park Lane

Situated at one of the capital’s most prestigious addresses- where Her Royal Highness, Queen Elizabeth II once used to reside, InterContinental London Park Lane reinvents traditional luxury to present modern and flexible sophistication in the heart of Mayfair. Inspired by its location overlooking the Royal Parks, the hotel delivers elegant natural interiors and award-wining seasonal cuisine.

Working 40 hours per week as our F&B Reservations Team Member you will be able to build relationships and with regular guests ensure they are welcomed, and the team are aware of preferences. You are passionate about delivering great service. You can provide high quality of service standards, and you can demonstrate collaborations with other team members around the hotel. Proactively upselling to drive the revenue within the private dining room spaces. You are a problem solver and able to handle guests’ queries.

We are committed to offer and provide our F&B Reservation Team Member with a competitive salary and a large range of benefits:

• £30,118.40 per annum (£14.48 per hour) plus service charge and great IHG perks!

• 28 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (pro rata)

• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.

• Free meals on duty.

• We provide every employee company sick pay and life insurance

• Amazing discounts for our hotels and restaurants around the world

• Discounts from over 15,000 stores – all the way from retail to cinema

• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

• Most importantly, we will help you grow and develop you as an individual. 

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.

• An invitation to tap into your unique personality to deliver and achieve incredible things.

• An expectation to play your part in empowering and inspiring others.

• An opportunity to learn, grow and push what’s possible.

• The promise of a personal and professional journey

• A place where everyone can belong and feel part of something bigger. 

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.