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HR Operations Director UK&I

地点: 英国,温莎

Address: 1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

Job number: 166827

2482x804-hrgeneralist
2482x804-hrgeneralist

The Opportunity

As HR Director, UK & Ireland Hotels, you will be the senior strategic people leader for one of IHG's most significant markets.

In this role, you’ll lead the HR strategy for IHG’s UK & Ireland division, partnering closely with the UK & Ireland Managing Director and leadership team. You’ll work across both the managed and leased estate, while also partnering with owners and third-party management companies across our franchised hotels to protect the IHG brand and support a consistent, compliant colleague experience.

This is a highly visible role that combines strategic leadership, commercial influence and operational excellence. You'll play a leading role in shaping workforce strategy, organisational effectiveness, leadership capability, talent development and employee engagement whilst helping the business navigate a rapidly evolving employment and technology landscape.

What You'll Be Responsible For

Driving Business Performance Through People

  • Partner with the UK & Ireland Managing Director and leadership team to shape and deliver the people strategy for the division.
  • Influence organisational effectiveness, workforce planning and leadership capability across a complex portfolio of hotels.
  • Coach and challenge senior stakeholders to drive performance, engagement and talent outcomes.

Leading a High-Performing HR Function

  • Lead and develop a team of 35 HR, Learning & Development and Talent professionals.
  • Drive succession planning, talent development and performance management across the division.
  • Create an environment where colleagues can perform at their best and grow their careers.

Partnering Across a Diverse Hotel Estate

  • Build trusted relationships with hotel owners, franchisees and third-party management companies.
  • Support the delivery of a consistent and compliant colleague experience across more than 380 franchised hotels.
  • Represent IHG externally with industry bodies, trade associations and relevant stakeholder groups.

Shaping the Future of Hospitality HR

  • Lead the people implications of major business and organisational change initiatives.
  • Ensure readiness for evolving employment legislation and changing workforce expectations.
  • Support the continued evolution of HR technology, digital transformation and the application of AI to improve colleague and business outcomes.

What We're Looking For

We're looking for a commercially minded HR leader who combines strategic thinking with strong operational execution.

You'll likely bring:

  • Significant senior HR leadership experience within a large, complex and customer-focused environment such as hospitality, retail, leisure, travel, FMCG or a similarly people-intensive sector.
  • A proven track record of partnering with Executive and Senior Leadership teams to deliver measurable business outcomes.
  • Experience leading large HR teams and developing high-performing talent functions.
  • Strong stakeholder management skills, including influencing senior external partners, owners, franchisees or third-party operators.
  • Deep expertise in employment law, employee relations, organisational design and change leadership.
  • Experience leading people strategies across multi-site operations.
  • Outstanding communication, influencing and relationship-building capabilities.
  • Flexibility to travel regularly throughout the UK & Ireland.

What Makes This Role Different

This is a rare opportunity to lead people strategy at scale, with the chance to influence thousands of colleagues across one of the UK & Ireland’s largest hotel portfolios.

You'll have the opportunity to:

  • Shape the people agenda across the UK & Ireland for one of the world’s most recognised hospitality companies.
  • Influence the employee experience across more than 400 hotels.
  • Partner with a broad network of owners, operators and business leaders.
  • Lead transformational initiatives across talent, culture, technology and organisational effectiveness.
  • Play a key role in defining the future of hospitality employment in the UK & Ireland.

 

Closing Date for applications: 19th August 2026

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我们是谁

在洲际酒店集团及度假村,我们共同努力在全球范围内提供真正的优质服务。 洲际酒店集团在全球设有公司办事处和超过 6,000 个酒店目的地,在洲际酒店集团工作是拓宽您视野的最佳方式。 您将体验到我们独特的文化和出色的同事,他们将为您提供支持和激励。 无论您处于职业生涯的哪个阶段,无论您想要实现什么目标,IHG 都为您提供众多企业机会供您选择。

近年来,我们对公司进行了变革。我们雄心勃勃,致力于提高业绩并持续关注增长,从而成为宾客和业主喜爱的首选酒店公司。

我们的核心业务是酒店业,我们重视联系,团结帮助我们培养一种独特的归属感,同时也提高了工作效率。这就是为什么在洲际酒店集团,我们为同事提供灵活性和平衡性——以混合方式工作,将办公室和远程工作相结合。我们认识到每个角色都是不同的,这就是为什么领导者与团队合作来确定他们如何以及何时合作。

我们提供各种礼遇,旨在帮助您享受最好的工作生活。 这些措施包括我们众多物业提供的令人印象深刻的发展空间折扣、全年的充电日和志愿服务日。 通过我们的 myWellbeing 框架,我们致力于支持您的健康、生活方式和工作场所的福祉。 我们提供一种独特且包容的文化,在这里,总有自我空间可以归属、成长和发挥作用。

我们的使命是欢迎所有人并创建包容性的团队,我们寻求同存异并鼓励同事全身心投入工作。 洲际酒店集团酒店及度假村为求职者和员工提供平等的就业机会,不分种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份、残疾或任何其他受适用法律保护的类别。 我们提倡信任、支持和接受的文化。 始终欢迎不同的背景、经历和观点。

虽然不完全符合所有要求,但仍然认为自己非常适合这份工作? 除非您点击 "申请 "按钮,否则我们永远不会知道。 今天就与我们一起开始您的旅程。

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