夜班经理
酒店品牌：假日酒店
地点：澳大利亚，新南威尔士州，Mascot
酒店： 悉尼机场 (SYDBR)，&伯克路 O'Riordan 街拐角处，2020
Job number: 126411
Our hotels never sleep. So, we’re looking for a Night Manager to manage our night team, provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
With the completion of Holiday Inn Sydney Airport's multi-million-dollar refurbishment, our new rooms’ product offers elevated accommodation for a revolutionary transformation to the airport hotel experience. Guests are greeted with earthy tones from bronze light fixtures and on-trend leather headboards, inviting an ultimate atmosphere of warmth and comfort. Just the beginning of elevation to the experience at Holiday Inn Sydney Airport, we are excited to take our hotel to new heights in 2024 and beyond.
Every day is different, but you’ll mostly be:
- Responsible for the overall running of the hotel in the absence of Senior Management
- Oversee all overnight operations and Night Audit procedures
- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
- Checking guests in, out and managing any wake-up call requests
- Answering phones and dealing with overnight guest queries
- Running night audit property management systems or manual equivalents
- Performing other duties such as concierge services and special guest requests
- Security Walks of the property
- Oversee and mentoring of the Assistant Night Manager and Night Auditors
What We need from you:
- Accounting and mathematics skills for accurate auditing and payment processing
- Cash handling experience for counting and securing bank and processing cash payments
- Computer literacy, including familiarity with PMS software
- Strong communication, problem solving and relationship building skills for effective and pleasant interactions with guests and housekeeping staff
- Passionate about delivering exceptional Customer service
- Knowledge of hotel operations, offers and the local area
- Positive and flexible attitude
- Valid NSW RSA Competency card and First Aid Qualifications (required)
- Right to Legally work in Australia
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
在 IHG，我们做出了承诺。 作为世界领先的酒店集团之一，我们致力于提供真正的 "好客之道"。 让我们的客人和同事无论身处世界何处，都能感受到欢迎、关怀、认可和尊重。 想成为旅程的一部分吗？
旅行是一段旅程。 我们将帮助您获得快乐。
首先，酒店热情接待所有客人，无论是商务旅行还是休闲娱乐，无论是享受短暂的夜晚还是放松一周。 在®️ 假日酒店，我们致力于为客人带来更美好的住宿体验，帮助他们创造终生难忘的美好回忆。 难以抗拒的微笑是我们的专长。 我们应该知道，我们从 1952 年起就开始了我们的旅程。 因此，如果您能帮助我们向所有人传播旅行的快乐，我们非常欢迎您加入假日酒店®️ 大家庭。
虽然不完全符合所有要求，但仍然认为自己非常适合这份工作？ 除非您点击 "申请 "按钮，否则我们永远不会知道。 今天就与我们一起开始您的旅程。
