GM, André Buldini: bringing sustainability, wellness and a touch of the extraordinary to Luxury & Lifestyle

For our inspirational Luxury & Lifestyle General Managers, their role is more than just a job: it’s a calling. And it takes a special kind of person to step up to the challenge. We are searching for GMs to help us continue to redefine a new era of luxury and lifestyle. GMs like André.

安德烈·布迪尼 (André Buldini) 是杜羅河谷六善酒店的總經理，該酒店位於葡萄牙迷人的葡萄酒產區；飯店基於三個關鍵支柱：永續發展、健康和非凡體驗，為客人提供無與倫比的奢華住宿體驗。

我們最近採訪了安德烈，詳細了解了他的個人經歷以及他作為這家享有盛譽且獨特的酒店的總經理如何激勵卓越。

Growing up, André was inspired by family recounting their experiences working in hospitality. For an imaginative and adventurous boy, the idea of being able to work at a hotel anywhere in the world was extremely enticing, with so many exotic locations and cultures to explore.

This ambition clearly endured, and André launched his career in hospitality right after he finished his studies. Starting at a small island in Portugal, this was his first time living away from his parents, and he recalls feeling a mixture of excitement and terror.

With 25 years of hospitality experience amassed, André finds himself in his first GM role at Six Senses, but now, it’s only excitement he feels. As he describes it, the “terror” he felt as a young man going into a new career has turned into “this adrenaline which gives you the drive and the push to do it - and each time do it better.”

“For me, luxury means always finding a solution, always saying yes, always exceeding a guest’s expectations.”

André was first drawn to Six Senses when a good friend suggested the brand would be a great fit for him, knowing his passion for sustainability, wellness, and for creating unique luxury experiences. From the very first conversation, he loved the active commitment to these pillars which the brand consistently showed; in his words, it’s “a company that walks the talk.”

Furthermore, Six Senses Douro Valley back up their sustainability promise with a fund which helps connect the business with the local community. Contributing towards care of the beautiful environment surrounding the property, including renovating schools for children, homes for the elderly, and protecting endangered animals.

「六善是一個美麗的地方。 這是一個神奇的地方。 周圍有令人驚嘆的風景和自然風光。”

六善致力於為客人和同事開創健康實踐。 安德烈發現，改變自己的生活——開始冥想並更加關注自己的飲食和健身——讓他更深入地了解如何利用健康來增強賓客體驗。

Alongside all this, the third pillar at Six Senses is crucially about creating unique luxury guest experiences which will become memories that last a lifetime. To achieve these levels of consistent excellence and attention to detail, André applies an approach he calls ‘emotional hospitality’. It’s all about being present, aware and connected with what the guest wants. It’s about listening and responding. “I use it with our hosts and with our guests. You even take it home and use it with your partner because it becomes such a part of you.”

It’s clear André is very proud of all he has achieved – and rightly so. “Reaching the top of what I expected when I entered this career - becoming a GM in such an amazing property - is the realisation of a dream.”

So, what has been the key to André’s success; his most important learning? His response is very clear: “Surround yourself with the best people you can. The energy that forms around that group of people is very important and will cascade through the rest of the organisation.”

With a lifelong passion for hospitality, André is a shining example of what it means to be the best of the best here at IHG Hotels & Resorts. And you could join him.

我們正在尋找專注於將客人夢想變成現實的總經理。 能夠激勵周圍的同事實現自己的志向的領導者。 遠見者準備在行業層面重新定義奢華和生活方式旅行。

想了解如何跟隨安德烈的腳步，引領奢華和生活方式的新時代，請點擊此處。