Directeur adjoint des ventes hors propriété

Hiring Locally - Position Based in Bogota, Colombia

Key Accountabilities

Work Collaboratively

Is flexible in responding to various requests from Global Sellers, internal and external clients, hotels and colleagues

Demonstrates a helpful attitude and a willingness to assist internal and external clients, hotels, and Global Sellers

Provides consistent exceptional service with a personal touch to build trust and credibility 

Works with colleagues to support each other’s learning and development 

Drive Results

Manages inflow and outflow of information and requests 

Demonstrates ability to multitask and move from one task to another efficiently

Productively and efficiently manages information and activities using IHG’s tools, systems & processes (IHG Javelin, LTR, IHG RFP, Tableau, and other systems) 

Establishes own processes to monitor and track progress to ensure deadlines are met with accurate and complete information

Works effectively and efficiently in both onsite and remote working environments

Commit to Continuous Improvement

Accurately manages data and information

Assures information distributed to others is complete and accurate

Adapts readily to changing priorities and work demands

Shows openness to new ideas and opportunities to improve current processes

Offers suggestions for process improvements while also reinforcing documented ways of working

Communication Skills

Speaks and writes clearly, completely, and articulately.  Ideas are well organized and logically presented through oral & written communication

Listens effectively to issues, inquiries or project descriptions, asks clarifying questions to get to the root request, and offers the most efficient and effective solution

Quickly identifies appropriate sources to secure information
 

Key Shared Responsibilities

Holistic performance of the assigned Global Sales Key Accounts

Requesting Senior-level customer interaction for strategic accounts & priorities as required

Escalation of opportunities or revenue-impacting challenges as appropriate

Decision Rights

Owns

Individual Business Goals / KPOs

Performance management of self

Allocation of approved travel budget to maximize ROI with Key Accounts

Strategy for maximizing assigned Key Account performance, market share & revenue

Influences

Sales target setting for assigned Key Accounts

Segment strategy & sales approach for applicable verticals
 

Key Metrics

Achieve Account Target Revenues, room nights and average rate 

Sales delivery to brands/market 

Achievement of individual and business sales goals

Client Satisfaction 

Required Education, Experience, Technical Skills and Knowledge

Education: 

Bachelor’s or Master's Degree in Marketing, Management, Business, Hospitality or an equivalent combination of education and work-related experience. 

Critical Expertise & Experience:

Demonstrated experience in working in global markets, deep understanding of managing across cultural teams and cultural client interactions.

Demonstrated sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation.

Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Must be able to work effectively at board level in client companies, possess strong relationship management skills, and well-developed negotiating and persuading abilities.

Demonstrated knowledge of hotels and hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.

Demonstrated knowledge of competitors’ sales strategies, positions and initiatives.

Demonstrate a strong commercial acumen and hold a high-level understanding of operating in an owned managed and franchised environment.  Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.

Demonstrated computer skills in MS Word, Excel, and PowerPoint AND using sales-related software.

Hiring Locally - Position Based in Bogota, Colombia