Cluster, Director of Human Resources

Your day-to-day:

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee 

• Establishes at the property, the IHG HR framework including: 

• The organization structure 

• HR Policies and Procedures 

• Recruitment system 

• Induction and Orientation procedures 

• Training procedures 

• Performance Appraisal system 

• Transfer and promotion procedures 

• Develops a hotel succession plan 

• Designs HR forms, documents and processes 

• Develops staffing policies in line with IHG guidelines 

• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc ) 

• Assist Department Heads in customizing Job Descriptions 

• Develops a reward and recognition system 

• Perform the role of adviser, consultant and councilor to management and staff 

• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc) 

• Manage industrial relations issues of the hotel 

• Manage workers compensation and rehabilitation and medical insurance 

• Manage the hotel’s superannuation scheme  

• Develop and implement procedures for handling disciplinary and grievance interviews 

• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations  

• Provide advice to the General Manager which will assist in the meeting of strategic objectives 

• Manage the legal issues of the department 

• Respond to requests for information from internal and external sources, including Corporate Office 

• Maintain remuneration scales in accordance with financial objectives 

• Plan bonus, commission and incentive schemes for relevant staff    

• Ensures comprehensive and regular staff communication sessions 

• Prepares efficient work schedules considering the hotel and labor requirements 

• Approves leave after considering hotel requirements  

• Works with Director of Finance in the preparation and management of the Department’s budget