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Directeur adjoint exécutif

Crowne Plaza-endorsed-logo-plum-rgb-horz-en-eps
Crowne Plaza-endorsed-logo-plum-rgb-horz-en-eps

Marque de l'hôtel : Crowne Plaza Hôtels & complexes
Lieu : Macau, Macau Macao, Macao

Hôtel : Macao (MFMCP), The Residencia, Tower 7, Rua da Perola Oriental

Numéro d'emploi : 132081

Make your next career step a giant leap. We’re searching for an Executive Assistant Manager i/c Food & Beverage to step-up and provide key leadership direction for the hotel and F&B operations to maximize financial returns, drive people development and empower our team to create memorable guest experiences. 

 

A little taste of your day-to-day:

 

Every day is different at IHG, but you’ll mostly be:

● Working as your General Manager’s trusted second-in-command – also occasionally acting up in their absence

● Responsible for overseeing all areas within the Food & Beverage department, including Kitchen and Stewarding ensuring they develop products and services that meet and exceed guest expectations and provides a return on investment to the owners.  The position has overall responsibility for achieving financial performance, guest and colleagues engagement.

● Directing everyday activity to enable your team to deliver exceptional guest experiences

● Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities

● Acting as a key public relations representative in your hotel’s local community

● Helping your General Manager to develop, implement and monitor financial and operating plans to safeguard guest satisfaction and promote profitability

 

What We need from you:

● Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration 

● Three years’ general management experience in a high-level operations role or prior general manager experience or an equivalent combination of education and experience 

● Type and level of experience required may vary slightly based on size and complexity

● Must speak local language(s)  

● Other languages preferred

 

What you can expect from us:

 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 


 Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 


 IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

 

So, join us and you’ll become part of our ever-growing global family.

 

Notre entreprise

Rejoignez Crowne Plaza, l'une des marques d'hôtels haut de gamme les plus importantes et les plus appréciées au monde. Avec plus de 420 hôtels répartis dans le monde entier, le Crowne Plaza est le point de départ idéal pour les voyages d'affaires, les loisirs ou les deux. Nous avons soigneusement conçu nos espaces pour encourager, soutenir et célébrer les bonnes relations. Nous sommes également très attachés aux réunions et aux événements, en tant que partenaire fiable et apprécié pour connecter des groupes nationaux et internationaux. 

Notre style de service de marque « Dare to Connect » est conçu pour la connexion. Conçu pour les humains, pas pour les invités ou les collègues anonymes. Toujours professionnel mais touche les clients sur le plan émotionnel. Où les collègues prennent leurs initiatives et utilisent leur personnalité parce qu’ils font une différence cruciale dans l’expérience du client. Le rôle de chaque collègue au Crowne Plaza est de créer des liens émotionnels mémorables et le travail de chaque leader est de créer un environnement où cela peut se produire.

Vous ne répondez pas à toutes les exigences, mais vous pensez tout de même être la personne idéale pour le poste ? Nous ne le saurons jamais si vous n'appuyez pas sur le bouton « Appliquer ». Commencez votre voyage avec nous dès aujourd'hui.

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