Réceptionniste
Marque de l'hôtel : Holiday Inn
Emplacement : Kuwait, Kuwait
Hotel: Kuwait Salmiya (KWIME), 140 Hamad Al Mubarak Street, Gulf Road PO Box 234, 22003
Job number: 127237
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Chez IHG, nous avons fait une promesse. En tant que l'un des principaux groupes hôteliers du monde, nous sommes là pour offrir une véritable hospitalité pour le bien. Faire en sorte que nos clients et collègues se sentent les bienvenus, pris en charge, reconnus et respectés, où qu'ils se trouvent dans le monde. Vous voulez faire partie du voyage ?
Le voyage est un voyage. Nous contribuons à en faire une joie.
En commençant par un accueil chaleureux et accueillant pour tous les clients, qu'ils voyagent pour affaires ou pour le plaisir, profitent d'une nuit rapide ou se détendre pendant la semaine. Au Holiday Inn® ️, nous nous efforçons de rendre le séjour de nos clients plus agréable, en les aidant à créer des souvenirs inoubliables. Les sourires irrésistibles sont notre spécialité. Nous devons le savoir, nous sommes en voyage depuis 1952. Donc, si vous pouvez nous aider à partager le plaisir de voyager à tous, nous serions ravis de vous accueillir chaleureusement dans la famille Holiday Inn® ️.
Vous ne répondez pas à toutes les exigences, mais vous pensez tout de même être la personne idéale pour le poste ? Nous ne le saurons jamais si vous n'appuyez pas sur le bouton « Appliquer ». Commencez votre voyage avec nous dès aujourd'hui.
