Your day to day
The program consists of the 3 Phases described below.
Phase 1 - Onboard:
•Rotate through different hotel departments to gain perspective and a broader understanding of the hotel eco-system and how all the hotel departments work together.
•Perform the duties required of them for the assigned rotational position and attend and complete any training as required for the assigned rotational position.
•Start both Coaching and Mentoring relationship as well as commence the formal learning pathway
Phase 2 - Specialisation:
•Gain extensive exposure pertinent to their area(s) of specialisation, including complete involvement and performance of job functions, understanding expected service behaviours and interdepartmental connections, using reports to analyze data, identify trends and recommend proactive solutions, and attend online and/or other training courses as assigned relevant to the job.
•Assume line manager responsibilities ensuring the daily delegation of the direct work of a team, participate in interviewing, hiring, and training team members, evaluate work output and give feedback.
•Scope, delivery and present a project outcome to demonstrate readiness to operate at a manager level.
•Participate in programme performance ‘check ins’ to support performance evaluations.
Phase 3 (Develop):
•Continue in area of Specialization and make a plan to activate the tailored Development Experiences plan using the support of Coach and Mentor relationships.
What we need from you
•A clear passion for people, service and hospitality
•Excited by a challenging accelerated programme pathway
•Strong desire to learn and grow fast
•Exceptional leadership potential and skilled in building relationships
•Can communicate confidently and are naturally proactive, show initiative and thrive on a challenge
•Interested in how a hotel works from planning a guest experience to understanding revenue drivers
•Possess basic level of English language (written and spoken)
•You’ll have the right to work – residency permit or passport
•Have a hospitality degree from college or bachelor’s degree and 6 months hospitality experience including internship (supervisory preferred)
What we offer
•DUTY MEAL: Provide 2 Free Duty Meals per day at Associates Dining Room, special shifts and overtime adjustment according to the situation
•ACCOMONDATION: Hotel Dormitory(only provide to NSH)Associates who stay at hotel dormitory will self pay of water, electricity and internet. Specific dormitory charge will be directly deducted from associate
•HOTEL BENEFIT LEAVE: 10days
•PAID SICK LEAVE: One day bi- month after probation, non cumulative
•MEDICAL CHECK-UP: Once a year medical check-up will be organized by Hotel
•LAUNDRY SERVICE: Uniform
Chez IHG, nous avons fait une promesse. En tant que l'un des principaux groupes hôteliers du monde, nous sommes là pour offrir une véritable hospitalité pour le bien. Faire en sorte que nos clients et collègues se sentent les bienvenus, pris en charge, reconnus et respectés, où qu'ils se trouvent dans le monde. Vous voulez faire partie du voyage ?