service de ménage et d'entretien Client Service Associate Holiday Inn Express Pune Pimpri

You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

Keep your supervisor updated on room service progress and alert them to any repairs needed

Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed 

Be organised - keep on top of supplies and amenities and always try to minimise waste 

Reunite items with owners – and log any lost and found property

Look smart – wear your uniform with pride 

Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping

Report, turn in, and/or log all lost and found items according to established procedures

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

May regularly assist with deep cleaning projects

May have turndown duties

May assist with other duties as assigned

It’s a physical role and you’ll be on your feet most of the day, so fitness is important

Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects

You’ll might need to bend and kneel to complete some activities 

Literacy skills - reading, writing and basic maths skills 

Flexible attitude to shifts – you may need to work nights, weekends and/or holidays