Auditeur de nuit
Marque de l'hôtel : Holiday Inn
Destinations : Australie, Victoria, Dandenong
Hôtel : Dandenong (MELDG), 50-52 McCrae Street, 3175
Job number: 165817
Our hotels never sleep. So, we’re looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
● Checking guests in, out and managing any wake-up call requests
● Answering phones and dealing with overnight guest queries
● Running night audit property management systems or manual equivalents
● Performing other duties such as concierge services and special guest requests
What We need from you:
● Accounting and mathematics skills for accurate auditing and payment processing
● Cash handling experience for counting and securing bank and processing cash payments
● Computer literacy, including familiarity with PMS software
● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
● Customer service experience
● Knowledge of hotel operations, offers and the local area
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life, including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Notre entreprise
Le voyage est un voyage. Nous vous aidons à en faire un plaisir. En commençant par un accueil chaleureux et invitant pour tous les clients, qu'ils soient en voyage d'affaires ou de loisirs, qu'ils passent une nuit ou qu'ils se détendent pendant une semaine. Chez Holiday Inn, nous nous efforçons de rendre les séjours de nos clients plus agréables, en les aidant à créer des souvenirs qui dureront toute une vie. Les sourires irrésistibles sont notre spécialité. Nous sommes bien placés pour le savoir, puisque nous sommes en route depuis 1952.
Si vous pouvez aider notre client à apprécier le bon côté des voyages, nous serons ravis de vous accueillir chaleureusement au sein de la famille Holiday Inn.
Vous ne répondez pas à toutes les exigences, mais vous pensez tout de même être la personne idéale pour le poste ? Nous ne le saurons jamais si vous n'appuyez pas sur le bouton « Appliquer ». Commencez votre voyage avec nous dès aujourd'hui.
