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Responsable commercial(e)

2482x804-communications
2482x804-communications
holiday-inn-logo-non-endorsed-digital-green-rgb-horz-2023-fr
holiday-inn-logo-non-endorsed-digital-green-rgb-horz-2023-fr

Hotel Brand: Holiday Inn
Location: Kuwait, Kuwait

Hôtel: Koweït Salmiya (KWIME), 140 Hamad Al Mubarak Street, Gulf Road PO Box 234, 22003

Numéro du poste : 130566

Duties and Responsibilities

FINANCIAL RETURNS

  • Monitors competitors' activities and assists in marketing intelligence 
  • Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
  • Services existing business through management of account bases
  • Sell all facets of the hotel
  • Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business
  • Monitors existing business and inputs into sales strategy meetings to maximize business 
  • Grows existing business and establishes and pursues leads which will develop business
 

 

PEOPLE

  • Manage the corporate head office and the preferred hotel history for that company
  • Builds profile within local marketplace through attendance at various events and local marketplace
  • Travel when required to promote the hotel and develop potential business
  • Maintain regular contact with the IHG hotels in your region and the regional reservation office
  • Interfaces with operations on a timely basis
  • Initiates and prepares tenders for business 
  • Assesses sales and marketing data
  • Assists with the preparation of new products and services
  • Assists in the evaluation of sales and marketing activities
  • Works with superior on manpower planning and management needs
  • Works with superior in the preparation and management of the Department’s budget

 

 

GUEST EXPERIENCE

  • Demonstrate service attributes in accordance with industry expectations and company standards including:
    • Being attentive to Guests 
    • Accurately and promptly fulfilling Guests requests
    • Anticipate Guests needs
    • Maintain a high level of knowledge which affects the Guest experience
    • Demonstrating a ‘service’ attitude 
    • Taking appropriate action to resolve guest complaints
  • Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers 
  • Conduct client interviews
  • Entertain clients
  • Review and update existing standards to ensure competitiveness

 

RESPONSIBLE BUSINESS

  • Refers sales leads to appropriate personnel within the InterContinental Hotels Group
  • Develop and maintain a regular pattern of sales calls, meeting with principals of target market 
  • Provides direction on, and conducts market research and analysis
  • Plan and conduct familiarization tours and site inspections
  • Analyses sales mix and likely impact on hotel goals
  • Implement direction from Director of Sales and Marketing and Regional Managers
  • Liaison with advertising agency
  • Stock control of collateral
  • Collateral input
  • Execute advertising/creative briefs in a timely manner

 

QUALIFICATIONS AND REQUIREMENT

  • Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred. 
  • 2 years related experience or an equivalent combination of education and experience
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • Proficient in the use of Microsoft Office
  • Good writing skills

Vous ne répondez pas à toutes les exigences, mais vous pensez tout de même être la personne idéale pour le poste ? Nous ne le saurons jamais si vous n'appuyez pas sur le bouton « Appliquer ». Commencez votre voyage avec nous dès aujourd'hui.

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