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DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS

· Market and promote fitness, sport and recreation activities

· Trace relevant statistic about innovative fitness, sport and recreation activities with a view to implement

· Perform tasks as directed by the Manager in pursuit of the achievement of business goals

PEOPLE

· Attend group and function rundown meetings to ensure inclusion of appropriate recreation activities

· Assist departments in developing attitudes of health and well-being of staff through fitness, sport and recreation programs

· Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook

· Comply with Company Grooming Standards

· Comply with Time and Attendance Policies

· Actively participate in training and development programs and maximize opportunities for self-development

· Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety

· Familiarize yourself with emergency and evacuation procedures

· Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager

· Comply with the Company’s Corporate Code of Conduct

· Familiarize yourself with the company values and model desired behaviors

GUEST EXPERIENCE

· Schedule fitness, sport and recreation activities

· Handle all requests regarding fitness, sport and recreation activities

· Teach a multitude of exercise techniques from a variety of fitness scenarios

· Program exercises for individual guests as requested

· Demonstrate service attributes in accordance with industry expectations and company standards including:

· Being attentive to Guests

· Accurately and promptly fulfilling Guests requests

· Anticipate Guests needs

· Maintain a high level of knowledge which affects the Guest experience

· Demonstrating a ‘service’ attitude

· Taking appropriate action to resolve guest complaints

· Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers

RESPONSIBLE BUSINESS

· Demonstrate advanced knowledge of the general principles of fitness and training, concepts of health and the effects of exercise on the human body

· Demonstrate advanced knowledge of the general principles of nutrition and influence on the performance of exercise activities

· Select and maintain a range of fitness activities and equipment

QUALIFICATIONS AND REQUIREMENTS

· Preferably with a University degree

· At least two years in experience in the similar role

· Certified Trainer

· Excellent English skill, both oral and written

· Presentable and a team player