แฟรนไชส์โรงแรม - ผู้จัดการทั่วไป
Hotel Brand: Holiday Inn Express
Location: United States, South Carolina, North Charleston
Hotel: Charleston-Ashley Phosphate - (CHSNB)
หมายเลขงาน: FRCHSNB747
ประกาศรับสมัครงานนี้มีไว้สำหรับตำแหน่งในโรงแรมที่เป็นเจ้าของและดำเนินการโดยแฟรนไชส์อิสระ ไม่ใช่โดย IHG หรือบริษัทในเครือ IHG ไม่มีส่วนเกี่ยวข้องในการจ้างงานหรือนโยบายหรือแนวทางปฏิบัติในการจ้างงานในแต่ละวันของผู้รับสิทธิ์แฟรนไชส์
เมื่อคลิกปุ่มสมัคร คุณจะสมัครงานในตำแหน่งโรงแรมแฟรนไชส์ที่เป็นเจ้าของและดำเนินการโดยอิสระ ไม่ใช่กับ IHG หรือบริษัทในเครือ และ IHG จะไม่ใช่นายจ้างของคุณ
About Us
Holiday Inn Express & Suites - North Charleston
High Performing IHG hotel on both Star and Heartbeat. Experienced staff looking for a hands on, team player, caring General Manager and leader.
Your day to day
Lead Your Team
· Develop programs and initiatives to increase team engagement that are aligned with the service philosophy
· Develop, implement and monitor team member succession planning to ensure future bench strength
· Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance
· Oversee and monitor employee training requirements and development initiatives
· Oversee and monitor employee incentive programs to ensure implementation, engagement, understanding
· Oversee HR related actions in accordance with rules and policies
Inspire Great Guest Experiences
· Demonstrate brand citizenship by maintaining compliance with all required brand and service standards, and license agreement mandates
· Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations
· Speak to guests – ask for their feedback and relationships. Use guest touchpoint opportunities in Breakfast and Manager’s reception to build loyalty.
· Lead your team in handling all inside sales calls, setting up group blocks, booking links and monitoring group pick-ups.
· Lead your sales team in driving revenue through sales opportunities outside of the hotel.
Financial
· Work with Sales and Finance to prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results
· Analyze financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share
· Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position
· Monitor daily cash and credit card transactions to ensure accuracy and validity.
· Monitor a system of checks and balances to ensure all guest transactions are handled properly
Be Responsible
· Ensure a safe and secure environment for guests, colleagues and hotel assets in compliance with policies and procedures and regulatory requirements
· Maintain relations with outside contacts and vendors
· Act as public relations representative to raise awareness of hotel and brand in local community
· Drive team member involvement in community organizations, activities and businesses
· Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint
· Perform other duties as assigned. Serve as manager on duty on a rotational or as needed basis
What we need from you
Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration or equivalent work experience in the hospitality industry
Three to five years’ prior hotel management experience, or equivalent combination of education and experience
Email Resume to: GM@HIExpressNorthwoods.com
What we offer
Competitive Pay
Quarterly Bonus Opportunities
High Performing Hotel
Experienced Team
Opportunity to make change and create positive employment experiences
Team Environment
มีคุณสมบัติไม่ตรงตามข้อกำหนดทุกประการ แต่ยังเชื่อว่าคุณจะเหมาะสมกับงานนี้ใช่หรือไม่ เราจะไม่มีทางรู้ได้เว้นแต่คุณจะกดปุ่ม 'สมัคร' เริ่มต้นการเดินทางของคุณกับเราวันนี้