Public Area Attendant | Part Time (Night Shift)

Your day-to-day 
 

Be a friendly face - you’ll be happy to help if someone needs a toothbrush or directions for example 

Utilising HotSOS request system for internal requests 

Attending to guest requests in a timely manner, and recording guest preferences as they arise 

Check out, service and deep cleaning of rooms, and public areas in line with brand standards and the IHG Clean Promise 

Maintaining equipment and pantries daily, ensuring cleanliness and accurate par levels 

Taking control of linen stores – stocking up with clean linen and removing dirty linen, ensuring rejected linen is placed aside  

Participate in monthly stocktake of Housekeeping equipment and stock 

Notify maintenance immediately of any repair needs 

At times you may be asked to work closely with the Maintenance Manager, assisting with basic tasks 

You will need a solid understanding of safe working habits and chemical handling 

Champion the identification and reporting of hazards, and evaluate risks associated with them, and design and implementation of hazard control measures 

Meet daily productivity and targets set by the Hotel, as directed by your leadership team 

Keep up to date on room servicing and progress to your leader 

Accurately log and store all lost property, according to Hotel policy and procedure 

Environmental sustainability is a key metric for the Hotel to adhere to – Be responsible to assist with business goals that reduce environmental impact 

A team player, ability to work in a fast-paced environment and prioritise workloads 

Assist with other duties as directed